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Aaron Landry: "DuckyWorld Products Home Of YEOWWW! catnip"

DuckyWorld Products, Home of Yeowww! Catnip

Posted on 08 Dec 2008 by Aaron


Kevin Duck of DuckyWorld, originally uploaded by Aaron Landry.

When I was arranging to meet up with Kevin Duck of DuckyWorld Products, Inc., the maker of Yeowww! Catnip and Yeowww! Catnip Toys, he warned me in an email that “dress is casual as we have dogs there too.” I skipped putting on a tie when I visited DuckyWorld in the industrial side of Minneapolis’ Como neighborhood nested in a group of buildings where Cherrios were apparently invented. It’s now shared by filmmakers, glass artists, toner recyclers, researchers and one of the biggest cat toy operations in the country.

Walking through the entry and up a flight of stairs the powerful smell of catnip was unavoidable and I wondered how the other businesses here felt about it. I walked to their windowless door, paused for a second and it spontaneously opened with Kevin Duck on the other side. “I was just about to knock,” I said and he closed it again partially so I could. While explaining he was leaving to meet me outside he started to show me around wearing a thick brown shirt, grey slicked-back hair and carrying around a half-eaten banana.

Passing through their front office and then the narrow isles between shelves and bags of cat toys we reach the back where there was literally three tons of organic catnip sealed on shipping pallets looking as if they came off the set of a film about drug trafficking. I joked with a slight cough if his growers grew anything else. “They are from the northwest,” he quipped without a beat but said he was fairly sure they weren’t growing anything illegally. “But the UPS guy gives me crap about it.”

We sat at a small table and I asked him the question that turned a twenty-minute visit into two hours: “So how did you get into this?”

“I’ve done everything else and I didn’t like it” is his simple answer. Duck’s gone through a number of professions including sharpening skates for professional hockey and being a production assistant in films but he told me a story of working in concert production. Mixed with bits about working with the Rolling Stones and Pink Floyd he cuts to the chase: “I got out after the fifth EdgeFest.” Referring to the wild (and sometimes muddy) yearly music festival in the mid-1990s, his final occupational problem in the music industry came from following the orders of Joey Ramone. The quick version: Ramone was waiting for Collective Soul to finish their set and asked Duck to have the stage a certain way. Duck, doing the bidding of Joey Ramone (who wouldn’t?) starts working on this when all is said and done, the entire band of Collective Soul surrounds Duck and aggressively interrogates him. It was one of those cases where a new band thinks they’re big now and can do anything they want. The quote Duck said to them was something on the terms of “so in the middle of your only hit you’ve ever had…” and he goes right in to explaining to me that he’s a black belt in Chin Mu Kwan Taekwon-Do and tells how to then get out of that situation without getting hurt. Anyway, it was the last straw for him and he quit.

Duck then went into creating inexpensive and disposable dog beds. He started recycling burlap coffee bags as his base material and the “Capoochino Pet Beds” became an unexpected hit with hunters (and their dogs). He ditched the project after the industrial bailer he had access to caused a shipment of his pet beds to explode in a UPS truck and subsequently couldn’t find an efficient method to ship them anymore.

After briefly considering getting into pet food and treats and seeing how difficult of a business it was to get into he decided to sell catnip… organic, high-quality catnip. In the mid-to-late 1990s, organic catnip was essentially unheard of and he believed that once people gave their cats the high-grade stuff instead of the many types of catnip that were then sold, they wouldn’t ever go back.

He started with a single shipment of 25 pounds and bagged them into half ounce, one ounce and two ounce bags. He printed labels on his inkjet printer and sold bags of catnip to stores, many times with his own handmade displays for them to be sold from. He was right: cats (and their owners) loved it and the organic catnip sold fast. Even though it was a good idea and a success for stores, selling bags of catnip wasn’t something that turned a lot of money around for him. Like the rest of his professional life, it “wasn’t about the money” but more about doing the right thing, doing something fun and delivering a good product.

While Duck’s organic catnip sales took off he “noticed all the catnip toys out there sucked.” He described toys on the market that were filled with a cotton stuffing and the catnip inside them being “toy grade.” That and most of them were too small: “cats love to bunny-kick,” he reminded me as I pictured my cat rolling around grabbing and bunny-kicking a small blanket. These ideas inspired his first catnip toy, the Yeowww! Cigar. Seven inches long, brown, completely packed with organic catnip and no filler. At the time and as well as ten years later, this is an unusually high amount of catnip for a single cat toy, regardless of the grade. Cats, naturally, loved these and in many cases getting a toy like this was unlike anything they’ve had before. These toys became a hit in Minneapolis and around the region.

After a couple stories from people stepping on a saliva-soaked cigar in the middle of the night and as Duck put it, “thinking they had stepped in some poop,” he was asked, “can you come up with anything brighter?” He made the Yeowww! Banana, a bright, yellow banana-shaped and banana-sized catnip toy, again packed fully with organic catnip. It’s an obnoxious amount of catnip for a toy and has more catnip in it than if you were to buy a small bag of catnip alone. I asked him about the design choice and he admitted that “cats don’t eat bananas. So it doesn’t make much sense but they don’t smoke cigars either.”

DuckyWorld now has a wide product line, works directly with a few private catnip farmers and claims to have “the best organically grown catnip in the world.” (and Duck still personally inspects all the catnip as it comes in.) They sell to stores in every state and more recently all over the world. Yeowww! Catnip’s zany style has become a hit in stores and Duck shared a few stories about this, one of which included a quote from a distributor, “we need your brand.” Speaking of, the Yeowww! brand is so much of Duck’s personality and style that he even has his illustrator use him as the model for the crazy cat expressions on their packaging and literature. I had to ask again if that was really true and he said, “yes, I pose as the cat and he draws it.”

Duck and his wife have two cats despite him finding out he is actually allergic to cats. He can’t get rid of them. “I just love ‘em,” he said while slowly swooning his head. These days his cats are playing with a new cat toy he’s developing. I prodded for details but he kept insisting the new toy is “top secret.” He did mention that they’re many times up playing with it all through the night. I figure, for the cats that live with the guy whom many claim creates the best cat toys in the world, this is probably a high compliment.

Looking through my notes, I realized that one of the best ways to sum up the the personality of Kevin Duck and Yeowww! Catnip toys was actually in his email signature. It’s a slightly modified quote at the bottom of every email I exchanged with him: “LIFE should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, Chardonnay in one hand — strawberries in the other — body thoroughly used up, totally worn out and screaming… YEOWWW! WHAT A RIDE!”

Kevin Duck and his products are on that ride if your cat is anything like mine, with a Yeowww! catnip toy it’ll be worn out and screaming too.

 

Providing cats with the best catnip and customers with the best value.

Providing cats with the best catnip and customers with the best value.
By Leila Lotfi

 

DuckyWorld manufactures a variety of catnip toys including Yeowww! Banana, Yeowww! Pumpkin, Yeowww Stinkies! and Yeowww! Catnip in a bag.

When Kevin Duck entered the pet industry in 1997, he noticed most big-box stores focused on dog products. 

“I started with dog beds made out of burlap coffee bean bags, caPOOCHino Pet beds,” says Duck, owner of DuckyWorld Products, Inc. based in Minneapolis, Minn.

Due to complications with shipping, Duck wanted to work with a smaller product so he moved to catnip.

“It’s a product that is much smaller and lighter to ship; plus, it offers repeat sales,” Duck says. “I also wanted to help cats have the highest quality and safest toys.”

His ultimate goal was to create a product that was different from anything on the market.  Together with his wife (and first employee) Lisa Harada-Duck, DuckyWorld has reached that goal.

“Our marketing had to stand out, and we had to give people the real deal,” Duck says. “I went to pet stores and you could just see the lack of imagination and safety with the stuff everyone was selling.”

DuckyWorld has worked with a private farmer to grow high-quality catnip. No chemicals or pesticides are used, making Yeowww! Catnip 100 percent safe for cats and their owners. Every DuckyWorld toy is made in the U.S. and filled with premium, organically grown catnip and individually stuffed and hand-sewn with high-quality cotton twill, strong enough to survive scratching, biting and slobber. Yeowww! Catnip was named after the reaction cats had to DuckyWorld’s catnip.

 

DuckyWorld At a Glance

Owner: Kevin Duck

President: Lisa Harada-Duck

Location: Minneapolis, Minn.

No. of Employees: 5

Flagship Product: Yeowww! Chicata Banana

No. of Years in Business: 11

Website: www.duckyworld.com

“I decided I would go the route I was already practicing with my own cats’ toys – big and full of organically grown catnip,” Duck says. “It was definitely more expensive, but the quality was amazing, the cotton twill looked great and it was easy to cut and sew. We made toys and people bought them.” 

In addition to the quality of DuckyWorld products, the packaging and creative displays also stand out in the pet industry.

“Our beautiful award-winning display rack that holds 12 of our 28 toys won the Global Pet Expo’s Best in Show Award for ‘Point of Purchase Display’ in 2008,” says Duck.

The Yeowww! Sardine Tin is DuckyWorld’s newest award-wining toy. But DuckyWorld is constantly adding new products to its Yeowww! Catnip line, including toys catered for the seasons.  Catspurrr, the Friendly Ghost will appear in stores for Halloween along with a Yeowww!-loween Pumpkin. For the upcoming winter holidays, Kris Krinkle and Dreidle Krinkle will also be available.

To ensure customer satisfaction, DuckyWorld has implemented a Guaranteed-Product Exchange Program. Not only are quality products important, but so is customer service says Duck.

“Any of our products, whether holiday or everyday toys, are returnable within 60 days if our distributor or retailer can’t move a particular toy.”

Behind the Scenes: "DuckyWorld Works for Fun and Profit"

Behind the Scenes: “DuckyWorld Works for Fun and Profit”
Article by Michael Ventre October 2010

 

DuckyWorld Works for Fun and Profit

 

The Minneapolis-based catnip and catnip toy manufacturer’s enthusiasm extends beyond its products to its customers—both two- and four legged.

By Michael Ventre

DuckyWorld Works for Fun and ProfitKevin Duck followed the traditional path to pet business owner: He sold cars and recycling equipment, directed cable TV shows, booked music into nightclubs and did lighting for concerts.

All right, so he veered off a bit from the textbook en route to his current position as catnip toy oligarch. But if there is one thing the head of Minneapolis-based DuckyWorld excels at, it’s grabbing onto something that seems like fun and diving into it with every fiber of his being.

“I always wondered what I was going to do when I grew up,” Duck said.

Duck, who co-owns the 13-year-old, organically grown catnip-filled toy business with his wife Lisa, indeed started his professional career on a serpentine road. He worked in sales, did commercials and film work, fell in love with the live music scene and toiled there, almost getting beat up once by the boyfriend of a woman he asked to vacate the stage.

Then he had a heart-to-heart with a friend over coffee one day.

“After about six months of not doing anything, a friend who owned pet stores asked me, ‘What are you going to do now?’ “ Duck said. “People have always been asking me, ‘What are you going to do now?’ They worry about it more than I do.”

That led him to enter the world of dog beds. His friend said nobody was making disposable beds at the time. Duck said he did well with his Cap-Pooch-Ino brand, but soured on those because they were too big and bulky, and he had shipping problems with them. He wanted to stay in the pet domain, but go a lot smaller.
“I always made my cats their own toys,” he said. “I filled them with catnip.”

DuckyWorld Works for Fun and ProfitKevin and Lisa began by hitting a trade show in Atlantic City with their catnip, in 1/2-, 1- and 2-ounce packages. Even though the enormity of the exhibit and the sheer number of sellers was daunting, “We did well at the show, and we’ve done well since,” he said. “Our products are contagious.”

DuckyWorld’s items bear the Yeowww! brand and consist of toys with organic catnip inside, although the company also sells bags of loose catnip. The toys are done in eye-catching designs, such as the Cigar, Big Baby Cigar, Banana, Pollock Fish (splattered with paint as in Jackson Pollock), Purrr!-Muda Triangles, “Stinkies” Catnip Sardines and more.

 

At-A-Glance: DuckyWorld Products Inc.
Location:
Minneapolis, Minn.
Owners: Kevin and Lisa Duck
Years in Business: 13
Areas of Distribution/Business:International
Company Mission:“Continue to maintain our customer loyalty and trust in the marketplace. To continue to touch our audience and be accessible to them. To continue the quality and positive ways we do toy making.”
Product/Business Categories: Cat
Product/Business Lines:Yeowww! Organically Grown Catnip toys; also studies and creates developmental and behavioral toys for animals in captivity
Website:www.duckyworld.com

Much of the success of DuckyWorld involves its product display rack—it’s all about the rack. On the company’s website, the importance of the rack is underlined and bold-faced. It reminds potential customers, “Find Yeowww! Catnip on the nicest rack in town…If your favorite retailer doesn’t have a nice rack…heck ya, tell ‘em to get one!” 

DuckyWorld promotes the allure of the big rack.

“We’ve had the larger rack, 2-feet across, not that big, all around the world,” Duck said.
But Duck’s graphics people, and his sales and marketing folks, convinced him that there’s no need to suffer from rack-nophobia over smaller ones.

“They talked me into the smaller rack, a foot and a half across,” he said. “It’s a smaller footprint. We’ve shown the big rack at the Interzoo show, and we did OK. This year, my image of everything is smaller.

“They had to talk me into it, but I said ‘OK,’” Duck added. “My favorite show was ‘Doogie Howser.’ There was always a line typed at the end with some wisdom. I remember one that said, ‘It takes a strong hand to let go.’ For me, it was a matter of letting other people come up with stuff creatively.”

Duck is also especially proud of DuckyWorld’s G-PEP. The company’s Guaranteed Product Exchange Program takes back Yeowww! catnip toys if they don’t sell.

“On a typical rack, there is probably eight to 12 different toys,” Duck said. “If one of those toys, for color or shape or just in that area doesn’t seem to be selling, you have 60 days to return it and you get full credit. If you pick another toy you get five percent off any SKU you haven’t tried yet.”

He said the G-PEP has been in existence for about three to four years and “It’s been unbelievable.” Duck said it was going so well, the company extended the program to holiday items, too; retailers can have up to 30 days after Halloween or Christmas, for example, to return unsold toys.

But it appears DuckyWorld’s most valuable asset is Duck himself.

“He’s so amazingly helpful,” said Trisha Moreland, who owns UrbAnimal, which sells holistic and natural pet foods from two stores, one in Minneapolis and the other in St. Paul, Minn. “He stops in and checks to see how things are going. He runs product ideas by us.”

DuckyWorld Works for Fun and ProfitMoreland said it is Duck’s unbridled enthusiasm that sets him apart.

“Here’s an example of how fantastic he is,” she said. “They had a new mini-rack. I said I didn’t know about it, and I didn’t hear about it from my distributor. He got right on the phone, ran back to the warehouse and dropped it off here. He wants us to have stuff right away. I think that’s crazy and fantastic.”

She said Duck will walk into her store armed with a bunch of Yeowww! Banana catnip toys just for the opportunity to use the old “Is that a banana in your pocket?” joke with customers.

Now, one of Duck’s primary future goals—besides possibly expanding a currently limited line of toys for lions, tigers and bears —is to make sure that DuckyWorld doesn’t lose the personal touch that has made the company successful.

“One of my pet peeves, now that we’ve gotten larger and are all over the world, is that we’re getting away from touching individual stores, because we’re so busy,” Duck said. “It’s a big deal to touch people and say hi. They love it just when you say hi, when you get to know them, their families.

“We’ve gotten away from that, but I want to get back to it. I want to hire somebody just to walk into the stores,” he added. “We’ll never have an answering machine pick up the phone, unless we’re busy. My wife is the president of the company. She handles customer service stuff.”

Oh, and one last thing: Kevin and Lisa have two cats, Littleone and Betty (along with a mutt named Chowderhead); they’re always around businesses with cats running around; their professional world is linked to cats and catnip; and yet Kevin is seriously allergic to cats.

DuckyWorld Works for Fun and Profit“Hey, I was allergic to booze for 25 years,” he said. “That never stopped me. I take meds. I go outside. You just deal with it.”

 

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