Guaranteed-Product Exchange Program
One of the most unique programs in the industry!
Cats in Ontario, Canada may be partial to round toys like our Yeowww! Apple, while fat cats in Las Vegas, Nevada might prefer bunny-kicking the Yeowww! Cigar around. Adding new Yeowww! catnip toys or picking the correct product mix for the highest return on a store’s investment is no longer an issue with DuckyWorld Products’ exclusive Guaranteed-Product Exchange Program or G-PEP. Just read the ‘fine print’ and relax.
Our Guaranteed Product Exchange Program (G-PEP) is exactly what it sounds like. Any Yeowww! Catnip toy can be exchanged within 60 days of receipt for full credit so long as it is in good condition and has no added tags or markings. Holiday toys are covered also! Please exchange any holiday toys within 30 days after the holiday.
There are over 40 Yeowww! catnip toys to choose from. Use your credit on a “new-SKU-to-you” and receive a one time 5% off on the new SKU items. We want you to try new stuff. Why not? You can always return it! Stocking variety of the highest quality catnip toys is the best way to ensure something for every cool cat’s taste. Remember, variety is the spice of life and ours is YEOWWW!
Fine Print…If store management is ever unhappy with a Yeowww! catnip toy’s movement within 60 days of receipt of product that product may be returned for full in-house credit. The returned product must be in its original packaging, contain all its original pieces, not look handled, product labels attached and legible, and must be free of price tags and store cat hair. For the holidays, order big…we have “G-PEP Holiday Plus” that gives you until 30 days after the actual holiday date for seasonal toy returns. Return shipments should be trackable, such as with a FedEx or UPS service. Shipping costs are not DuckyWorld’s responsibility and freight charges will not be a part of the credit. All returns must be sent back to where they were purchased from for processing. Credit for product returned is subject to DuckyWorld Products’ discretion.
There are some excited and feisty kitties who really know how to show our toys some love. While our toys are made with a tough cotton twill, sharp claws and teeth are still amazing natural tools for cats to get at the good stuff inside. Tears or punctures may occur, but it’s a sign of a cat loving the toy and wanting at the organically grown catnip within. Since the toys are 100% stuffed with catnip and catnip alone, leaks from these excited play sessions are not dangerous and small tears can easily be sewn shut for continued play.